This page (together with the documents referred to on it) informs you of the terms subject to which you may make use of our website at www.mirello.app (“our site”).
Please read these terms of use carefully before you start to use our site.
By using our site, you indicate that you accept these terms of use and that you agree to abide by them.
If you do not agree to these terms of use, please refrain from using our site.
We may revise these terms of use at any time. Any change will be effective once reflected in the text of these terms and published on our site.
You should check our site from time to time to review the current posting.
Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages on our site.
We may prevent or suspend your access to our site if you do not comply with any part of these terms, any terms or policies to which they refer or any applicable law.
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw any information and/or service we provide on our site without notice (see below). If the need arises, we may suspend access to our site or close it indefinitely.
We will not be liable for any damages, loss, costs or expenses incurred by you if for any reason our site is unavailable or inaccessible at any time or for any period. We do not promise that our site will be available at all times nor do we promise the uninterrupted use by you of our site.
You are responsible for making all arrangements necessary for you to have access to our site and for keeping your password and account details confidential.
We are the owner or the licensee of all intellectual property rights in our site, and in the material (including all text, photographs, illustrations, designs, graphical images, animations, video materials, audio materials and trademarks) published on it. All such rights are reserved.
You may print off one copy and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any photographs, illustrations, designs, graphical images, animations, video materials, audio materials or trade marks separately from any accompanying text.
Our status (and that of any identified contributors) as the authors and owners or licensees of material on our site must always be acknowledged.
You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these terms of use or otherwise breach these terms of use, your right to use our site will cease immediately and you must, at our option, destroy any copies of the materials you have made.
Other than as explicitly permitted hereunder, no part of our site may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.
Commentary and other materials posted on our site are general in nature and are not intended to amount to advice provided by an independent professional experienced and practising in that area on which reliance should be placed.
We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents. Any reliance that you place on information on our site is at your own risk.
We aim to update our site regularly and may change the content at any time.
We reserve the right to amend any information and/or service we provide on our site without notice.
If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
The material displayed on our site is provided “as is” without any guarantees, representations, conditions or warranties as to its accuracy.
If your use of material on our site results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.
To the fullest extent permitted by law, we and any third parties connected to us hereby expressly exclude:
Professional Help Disclaimer
The content and materials provided on our site are for informational purposes only and should not be considered a substitute for professional advice. We do not provide medical, psychological, legal, or any other professional services through the content available on our site.
If you are experiencing emotional or psychological difficulties, or if you require medical or legal advice, we strongly recommend seeking help from a qualified professional. Reliance on any information provided on our site is done at your own discretion and risk. We disclaim any liability for any adverse effects resulting from the use of content on our site, especially where professional assistance may be required.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or impairs the performance or functionality of our site or our information technology systems.
You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer, database or other system connected to our site.
You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990.
We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity and any other related data we hold to them.
In the event of such a breach of these terms of use, your right to use our site will cease immediately.
If you would like to link to our site, you may only do so on the basis that you link to, but do not replicate, the home page of or any page within our site, and subject to the following conditions:
We expressly reserve the right to revoke the right granted in this clause for breach of these terms and to take any action we deem appropriate.
You shall fully indemnify us for any loss or damage suffered by us as a result of your breach of this clause.
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information and convenience only.
We are not associated with and do not have any control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
If you use these links, you leave our site. We may not have reviewed these third-party websites and do not control and are not responsible for these websites or their content or availability.
We therefore do not endorse or make any guarantees, representations or warranties about them, or any material found there, or any results that may be obtained from using them.
If you decide to access any of the third-party websites linked to our site, you do so entirely at your own risk.
As a paid subscriber, your personal data will be handled with the same care and protection as free users, with additional safeguards for payment information. We collect and store data such as your billing information, subscription history, and account details necessary for managing your Subscription. Mirello App Ltd does not access or use the content you post, store, or share through the Service, except as necessary to provide the Service or comply with legal obligations.
Your data will be retained for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Upon termination of your Subscription, your account data will be deleted or anonymized, except as needed for legal, tax, or compliance purposes.
For more details, please refer to our Privacy Policy.
The Service, including all original content, features, and functionality (excluding Content provided by users), is and will remain the exclusive property of Mirello App Ltd and its licensors. This includes, but is not limited to, the design, layout, text, graphics, software, and any other elements that make up the Service. The Service is protected by copyright, trademark, and other intellectual property laws of the United Kingdom and other jurisdictions.
You may not use Mirello’s trademarks, logos, or trade dress in connection with any product or service without the prior written consent of Mirello App Ltd. Unauthorized use of any intellectual property belonging to Mirello App Ltd is strictly prohibited and may result in legal action.
Additionally, you agree not to reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any part of the Service, except as permitted under these Terms or with explicit written permission from Mirello App Ltd.
Mirello offers different features depending on your subscription plan. Free users have access to a limited set of features, while paid subscribers gain access to the full suite of tools and functionalities provided by the Service. Specific features available exclusively to paid subscribers may include, but are not limited to, enhanced journaling options such as creating custom tags, creating new goal categories or creating unlimited questionnaires.
Mirello App Ltd reserves the right to modify the features available to free and paid users at any time, and any changes to these features will be communicated to you in advance.
The Mirello Service, along with any User Content or other information accessible from the Service, is provided "as is," without any warranties, representations, conditions, or guarantees of any kind, either express or implied. To the fullest extent permitted by law, Mirello App Ltd disclaims all implied warranties, representations, conditions, or guarantees, including but not limited to implied warranties of quality, merchantability, fitness for a particular purpose, or non-infringement.
Specifically, but without limitation, Mirello App Ltd does not warrant that:
(i) the information available on the Service is free from errors or inaccuracies;
(ii) the features and functionalities of the Service (including mechanisms for uploading and accessing User Content) will be uninterrupted, secure, or free of errors;
(iii) any defects or issues will be corrected; or
(iv) the Service or the servers that make the Service available are free from viruses or other harmful components.
Mirello App Ltd does not warrant, endorse, guarantee, or assume responsibility for any third-party product or service advertised, offered, or linked to through the Service. Mirello will not be a party to or responsible for monitoring any transactions between you and third-party providers of products or services. Additionally, Mirello will not be liable for any offensive or illegal conduct by third parties, and you voluntarily assume the risk of any harm or damage arising from such conduct.
The foregoing limitations of liability apply even if a remedy fails its essential purpose and to the fullest extent permitted by law.
To the fullest extent permitted by applicable law, in no event shall Mirello App Ltd, its directors, officers, employees, agents, suppliers, partners, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to damages for loss of profits, data, use, goodwill, or other intangible losses. This includes damages arising from or in connection with:
(i) your access to or inability to use the Service or Subscription;
(ii) any third-party conduct or content on the Service;
(iii) any content obtained through the Service; and
(iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, regardless of whether Mirello App Ltd has been advised of the possibility of such damages.
Mirello App Ltd's total liability for any claim arising from or related to the Subscription will not exceed the amount paid by you for the Subscription during the 12 months preceding the claim. These limitations apply whether the claim is based on warranty, contract, tort (including negligence), or any other legal theory, regardless of whether Mirello App Ltd has been advised of the possibility of such damages.
These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
Failure by us to enforce any right or provision of these Terms will not constitute a waiver of such rights. If any provision of these Terms is found to be invalid or unenforceable by a court, the remaining provisions will remain in full force and effect.
These Terms, along with any policies or legal notices incorporated by reference, constitute the entire agreement between you and Mirello App Ltd regarding the Service and supersede any prior agreements or understandings, whether oral or written, regarding the Service.